Prospect Communications Inc. (est. 1999) is an industry-leading full-service provider of strategic communications, issues management and media services for all domains of the professional and amateur sports worlds. Michael Langlois is the founder of Prospect Communications. In the communications field since 1976. Michael has established an outstanding reputation as a top independent issues management and communication skills consultant and provider of high-level strategic counsel in both the sports world and corporate sphere. This blogspace is home to Michael’s ongoing commentary regarding the intricate relationship between communications, issues management, the media, and the world of professional and amateur sports.

Showing posts with label youth sports. Show all posts
Showing posts with label youth sports. Show all posts

Monday, December 6, 2010

Youth coach faces suspension because of principled stand

There is always an “accuracy” risk in writing or commenting about something without knowing all the facts.

I’m referring, in this instance, to recent published reports about a youth hockey team in Peterborough, Ontario. The reports indicate that a coach pulled his team in the middle of a game. Why? One of his players had been subjected to a racial slur and the other team (and player who is alleged to have made the remark) did not immediately apologize to the player in question.

There seems to be no debate that the remark was indeed made. The offending player/team did apologize afterwards, the player evidently showing genuine remorse.

In the interim, the Ontario Minor Hockey Association, pending an official hearing, has suspended the coach who pulled his team off the ice. The reason? Teams are not allowed, by rule, to pull their teams off the ice during a game—even in a case such as this.

As I mentioned earlier, I don’t know those involved and did not witness the incident. It’s always possible there are facts or factors that outsiders are simply not aware of.

The hockey authorities in question stand by their decision to suspend the coach, based on longstanding rules and regulations.

But it is difficult not to question an authority structure that suspends a coach, when, by all accounts, that individual is simply standing up for his players, his team, and an question of principle.

Were there other ways to protest the remark? No doubt. And it makes sense to await a thorough investigation to determine exactly what took place and why and whether the “punishment” is fair.

But this just seems to be, on the surface at least, a case where technicalities over-rule common sense. If the coach who was suspended was, in fact, simply protecting his player and his team from abuse and “taking a stand”, is a suspension really fair?

I’m sure more will come from this story, but for now, an indefinite suspension (it could be up to a full year) would seem to be a peculiar decision, since the coach did not initiate the offensive action. (The player who made the remark and his two coaches were suspended for three days and are all back in action already.)

I’m not sure this all sends a very clear—or good—message to our young people.

Friday, November 5, 2010

Body checking in youth hockey: No right answers?

I must acknowledge that I have been a passionate hockey fan all my life. I love the skill on skates, the vision that good players demonstrate, their ability to think ahead, the artistry and yes, the power that players can exhibit in making moves while making a play or a good, clean hit.
However, like many others, I’ve grown increasingly concerned about the state of the game, including at the youth levels.

The issue of “body checking” at the youth levels has been hotly debated now for many years across Canada. Some believe allowing it at the so-called ‘rep levels’ (very competitive) is a good idea, because it gets players to learn how to “take a check”, and makes it safer for them in the long run.

Others suggest that it takes some of the the skill out of the game (because small players may be fearful), causes unnecessary injuries and actually pushes a lot of talented kids into other sports.

It’s a difficult issue.

When I was a kid fifty years ago “hitting” was barely part of the discussion. I learned to play the game on frozen ponds in the dead (cold) of winter in the small town where I lived. The game was fun and it was largely about skating, competing with friends and staying out on the ice until your feet were so frozen you couldn’t bear it any longer.

Things have changed dramatically, of course, and in many ways for the better, I suppose. Organized competitive hockey has pretty much ended that bygone era. That organized aspect brings many good things for kids and families, but it, not surprisingly, has eventually led to a host of other issues.

I read recently where a young Canadian player was injured in an NCAA college game. A big hit that he took caused a broken neck, and it took some time for the young man’s injuries to stabilize in the hospital afterwards. It was a very sad event, and horribly frightening for any hockey parent to contemplate.

I didn’t see the play so I can’t comment on whether it was a “dirty” hit or not. (The offending player was given a major and a misconduct penalty.) But the point, for me, is that we have reached a stage in hockey, even at the pro levels, where hitting has become too pervasive a part of the game. The NHL, all the way down to youth hockey, is trying, they say, to crack down on “head shots”, for example. This follows a similar focus on “hits from behind”.

But the culture of the sport is a concern. The macho sense that a player must be “tough”—and I acknowledge I like a good clean hit at the pro level— seems to be permeating the sport to a worrisome degree.

This is not entirely new, of course. The actions of the “Broad Street Bullies” (the Philadelphia Flyers in the 1970s), set the game back for years. Young players copied their brawling, fighting style.

But in this day and age it’s about not just fighting, but hitting.

That pressure to “hit hard”, from management, coaches and fans alike, combined with the ever-increasing speed in the game, conspires to make a bad cocktail. Throw in the hard, large equipment that players wear and is it any wonder we have concerns about serious injuries— including life-altering concussions—right across the board in the sport of hockey?

The only way this really gets solved is if certain aspects of the sport are somehow de-emphasized, and that would take a major shift in attitude.

And I don’t think that is forthcoming.

Wednesday, November 4, 2009

When a Dad goes too far

I recently came across a story out of the United States, which indicated that a “football dad” in the Boston area actually slugged his son’s coach.

As the story goes, the coach of the 12 year-old youth team apparently had disciplined the boy, who had arrived a few minutes ‘late’ for practice.

Given what occurred afterwards, it’s hard to imagine this was anything other than a situation that had been brewing for some time. Surely no father, no matter how over-invested they might be, would react to an isolated situation where their son may have had to do laps, or whatever the ‘punishment’ might have been for being late to practice. There seemingly had to be something more to this situation.

While youth coaches often try to instill a kind of overall team discipline, the focus in this instance may have been misdirected.

Clearly, like most youth involved in sports, a 12 year-old relies on busy parents to get to practices at all, much less, “on time”.

Perhaps there were fully discussed “rules” in place that all families had agreed upon. Maybe not. I don’t know the details.

Setting aside this particular circumstance, and speaking in general terms, there are steps a youth coach can take to at least try to prevent disappointment, misunderstanding, bitterness—or worse, on the part of families involved in his or her Club program

For example, the youth coach should host meetings with parents as a group at the beginning of a season, and then individually with parents and their son/daughter.

The objective is to establish the coach’s priorities, as well as those of that particular ‘team’ and the Club in general, so all parties understand and are on the same page. From there, he/she works toward, if it is possible, agreement on mutual expectations when it comes to discipline, attitude, punctuality and all the other things that make up being part of a youth team, whether house-league or “all-star”.

If the family can’t abide by the coach’s program, then it is likely the wrong program for that child and family. There is then time to look for options elsewhere.

But again, it’s important to establish priorities and expectations early on, so everyone is understands specific expectations and individual family limitations and hostile feelings don’t build and build.

There is no way to defend punching a youth coach, even if the coach was off-base in handling a particular situation – whether it was about playing time, foul language, unfair disciplinary methods, whatever.

It’s difficult enough to find good role models to work with other people’s children.

Now, it’s easy for us to make judgments from hundreds of miles away, but some questions come to mind:

1. If a coach has made it clear a player must arrive on time, is that actually reasonable, given the age of the children?

2. Is punctuality more important than the attitude and work ethic of a young player when they are at practice?

3. What were the actions on both “sides” in this situation that preceded the punch-up?

4. How will that 12 year-old look at his dad in future? What has he “learned” about handling disagreements?

5. How will the rest of the team look at the coach? What have they “learned” about handling disputes?

Youth sports organizations exist to give young people outlets and opportunities for healthy activity. They aim to “hire” volunteers with the best approach and skill set to act as positive role models.

They don’t always bring in the right people, and mistakes will inevitably be made.

The more the sports association, local clubs, individual coaches, players themselves and parents communicate their mutual objectives together, very early on, the better off everyone is.

All the parties may not agree, and if they don’t, thankfully parents have the freedom to protest, ask for change, and ultimately leave a ‘club” if it’s obviously not the right club or team for them.

Punishing a kid for being late- and punching out a coach, is never healthy, much less a solution.

Monday, January 26, 2009

Working together effectively with parents: 10 tips for youth sports coaches



Below is one of my most-requested online articles, published on the Prospect blog for the first time.  It has been reproduced on the websites of numerous youth-sports-related organizations. This article is copyrighted to the author and may not be reproduced without obtaining written permission. To inquire about licensing the right to reproduce any of the enclosed content email: inquiries@prospectcommunications.com


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Most youth hockey coaches would probably agree—at least privately—that one of their biggest challenges as a coach is interacting with parents.
Parents—understandably so—care first and foremost about their own son or daughter. We all talk about teamwork but at the end of the day, if truth really be told, most of us focus almost exclusively on what we think is best for our own child.

We talk about “fair play”, but that lasts until we get to the field or arena. Far too many of us want to “win”, or should I say see our child’s team “win”. This translates into comments that we as parents make about who gets the most ice team, who should be on the team, and on its goes.

Coaches face many situations that must indeed be handled thoughtfully. Even if a youth coach does not have his or her own son or daughter on the team (that’s a piece for another day), there is much to plan for.

Remember this as you consider the following points: How you say what you say may be more important in many instances than what you actually say. Your tone and your attitude either help—or seriously harm—the message you are trying to deliver.

1) Communicate ‘till it hurts.

Poor communication—or lack of communication—kills relationships of all kinds: parent-child, wife-husband, teacher-student, coach-player.

Good communication—clear, articulate, ongoing, positive and genuine communication is vitally important for youth coaches.

As soon as you, as a coach, commit to entering into a true “relationship” with a young person, you are by necessity stepping into a relationship with their parents or guardians.

Don’t just have one “meeting” at the beginning of the season in the parking lot at the practice field and feel that you have done your job. It is imperative that you meet or at least speak with parents on a regular basis, privately or in a group, to stop any simmering concerns before they become real problems.

2) Hearing is a sense; listening is a skill.

We surely all recognize there is a big difference between hearing and truly taking in what someone else is saying to us.

Listening is a skill, and like all skills, it can be developed if we care enough to make it a priority.

Work on enhancing your listening skills, and your relationships—including with your players’ parents—will generally improve.

3) Don’t assume you have all the answers.

Like the young players you train and coach, sometimes parents have something to offer. At least be open to what people have to say. They may have experience you don’t have.

This is not to suggest that your parents should lead you by the nose and tell you what to do. You are the coach and you are in charge. By all means lead the way. But don’t assume you have all the answers. Be open to opinions and ideas, from parents and players.

4) Establish joint expectations.

Once the team is selected, or put together (depending on whether it is a “rep”, “All-Star” or house-league squad), make the time to sit down for a few minutes, privately, with each family and the player to review mutual expectations.

Do this before the season starts.

If you agree, or at least can mutually accept, what the plan is for your child (ice time, role on the team, skills that must be developed, discipline or attitude adjustments, etc.) before the season starts, there is much less likelihood of upset, misunderstanding or bitterness as the season wears on.

5) Face to face, privateaway from the rink.

Too often youth coaches have “meetings” with parents at the rink in front of other people.

The timing—and the location—is off. It simply doesn’t work.

When you need to have a conversation with a parent, or they need to speak with you, agree on a time and place to meet—away from the rink.

A private meeting should be just that—private.

6) Make it clear that your yelling is not personal.

All youth coaches are different. Some are quiet, nurturing. Others are yellers, more bombastic and colorful.

Most really do care about the kids they work with, regardless of the way they sometimes present themselves to others.

If you are a “yeller”, someone who instructs forcefully during games or practices, make a point of reminding—and reassuring—parents that your comments to the players are meant as instructive, not as personal criticisms.

If you make that clear—and it is truly the case—parents can sit back and enjoy the game.

7) The 24-hour rule.

This is by no means a new concept, but we should still remind ourselves: if we, as parents, are upset by a situation at the rink, most of the time it is healthy for us to sleep on it, cool down a little and wait a good 24 hours before we make that phone call to a coach or another parent.

Similarly, a youth coach should hold his or her tongue on most occasions, before saying something to a young player or parent after a game or practice that may unnecessarily lead to hurt feelings.

Wait a day, and you will likely make whatever point you wanted to make in a more composed, thoughtful and sensitive manner.

8) Insist that parents not coach from the sidelines.

Parents who think they know the game have a tendency to yell instructions to their offspring from the stands.

Unfortunately, along with being a major distraction for their son or daughter (and other players on the field), they may be yelling instructions that are in direct contradiction with what the coaches want the player to do in particular circumstances.

As the coach-leader, you have to lay down the law. Parents should be on hand to support their own child and the team, in a positive manner. Full stop.

9) Discourage parents from talking about other people’s kids.

This is so important. Negativity is toxic and spreads quickly.

It is also important that youth coaches do everything they can to discourage parents from negative rink behaviour. From debating who did or didn’t deserve to be on a certain team, to comments about a child’s playing ability, the coach needs to be a strong, positive example in this regard, and work to keep parents thinking—and talking—positively about all the players on your team.

10) Create a checklist.

Before and during each season, create and revise brief checklists as a reminder of the things you want to communicate with your parents. Set up a time table and review a list of issues that you feel will be important to review and discuss with the group throughout the course of the season.

It’s not enough to have a meeting at the beginning of the season and then provide no feedback for the next 8 months.

Bonus suggestion: Ask each parent before the season starts to write down what they want and need from you in terms of communication from you as their child’s coach.

You may not be able to deliver on everything that people ask for, but be aware, at least, of their expectations. And ask parents what motivates their son or daughter. This knowledge can help you tremendously to get “inside” the psyche of the young person you are there to develop as an athlete—and as a person.

Good youth coaches are more than people who know how to teach “systems” or implement checking schemes. They know the value of positive, constant communication not only with their players, but with the people who drive their players to each and every game and practicethe parents.

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Michael Langlois, founder of Prospect Communications Inc., is the author of the following books: 1) A Guide to Better Communication for Minor Hockey Coaches,  2) How Well Do You Communicate? A Guide to Better Communication with Players and Parents for Minor (Youth) Soccer Coaches, 3) An NHL Prospect's Guide, 4) The Professional Hockey Coaches' Handbook, 5) The Job Interview Guide for Professional Hockey Coaches.  The Prospect Communications web site is located at http://www.prospectcommunications.com/This article is copyrighted to the author and may not be reproduced without obtaining written permission. To inquire about licensing the right to reproduce any of the enclosed content email: inquiries@prospectcommunications.com 

Doing the right thing when interacting with your players: The checklist for youth hockey coaches



Youth hockey coaches have a difficult job. They are the key decision-makers. They set examples. Players look to them for leadership. Club administrators—and parents—look to them to make good choices.

As adults we often speak to our young people about making choices—preferably intelligent, positive choices.

That said, coaches make choices, too. They can choose to be the kind of coach that cares only about “winning”, or a coach that has a deeper—and longer-lasting—impact on the young people they coach and the families whose lives they touch.

Here are some tips to help make the coaching experience better for you—and the young people you interact with:

1) Build confidence in your players.
Too often young athletes have their confidence shattered by their coach. Ask anyone in sports, including top professional athletes: when you lose your confidence, performance suffers and it becomes a vicious cycle. As a coach, regardless of whether you are soft-spoken, a yeller or somewhere in between, you must show confidence in your athletes—and constantly build their self-confidence. Wouldn’t you rather be the one coach the player looks back on and says—“That person really believed in me and made a difference in my life…” than the coach who is a negative caricature in the minds of your former players?

2) Identify the real team players on your squad.

Coaches so often want to build a team with stars that they neglect to identify the young athletes who will be the glue that keeps a team together, and keeps them successful. There are obviously many attributes of a “team player”, but for starters, look for young people who are good teammates, who support other players, who are unselfish, and treat other players and people with respect. A really good coach would rather ‘lose’ with a bunch of fine young people than ‘win’ with a group of talented prima donnas who care only about themselves and not the team.

3) Communicate regularly and honestly.

Young players need regular feedback. You should never go weeks or months without providing constructive feedback on their performance. If they are not meeting your expectations, either in terms of performance or attitude, speak with them—privately. That said, the first thing you should do is set mutually understood expectations at the beginning of each season. Meet with the player alone to do this (and with their parents, when age appropriate), away from everyone else.

4) Explain clearly what you want and then demonstrate what you want.

I often see coaches demand, yell, threaten. Most coaches are not Tony Dungee (coach of the NFL Super Bowl Champion Indianapolis Colts) who rarely, if ever, speaks above his “normal” voice. Parents and players expect—and accept—some loudness from a coach. A little loudness may even help sometimes! But be sure to explain clearly what you want to see, then show what you want. Young soccer players need to see what you’re talking about, so if you can’t show/demonstrate what you want, bring in a guest instructor who can.

5) Recognize that every young person/athlete is motivated differently.

Not every athlete—or person—responds to the same stimuli. Some athletes are self-driven, some may need a shove in the behind, others need encouragement. Whatever, the key is to find out what is behind every player’s mental door. Speak to the player. Get to know them. Find out what motivates them. Find out what they really love about the sport they play—this will give you a look behind the door. Again if age appropriate, speak with their parents. They may have insight that will help you inspire your young player.

6) Recognize that you have a potentially huge affect on the young people you coach.

Parents clearly have a seminal influence on the lives of their children. Particular teachers can have a major impact. But there’s no question youth coaches have a huge affect on many of the young players on their team. What you say, how you say it, how you act and how you treat people does matter—a lot. Ask yourself: How will I want to be remembered by this group of players, by each individual player, in 20 years?

Be the kind of coach that will make people remember you fondly, as a positive inspiration in their life, as someone who made a real difference, whether they go on in the sporting field or not. Your players will remember you for a long, long time. What do you want their memory of you to be?

7) Don’t hide your head in the sand. Make yourself aware of personality conflicts on your team, and work to resolve them.

Many youth coaches don’t want to know if there are conflicts on their young team. Worse, if they do know there are issues, they don’t know how to deal with the situation effectively. Just like adults, we can’t expect young people, particularly young people competing against one another for playing time and recognition, etc. to always like each other, or to get along. But you can make it a point to hear, watch and see what’s going on. And you, as the team leader, can engender a sense of camaraderie, togetherness, and foster the notion of respect for each other on and off the field of play. Insist on it.

8) Keep your players’ egos in check.

Some coaches may not think that this is an issue in youth sports, but in this day and age, it is. Young people see “the pros” showboating, trash-talking and generally acting in a manner that most parents would not approve of.

While we all want our kids to have healthy self-esteem and a good sense of self-worth, too much “attitude” can lead to an over-developed sense of self-importance. As coach, you have the opportunity—and the responsibility—to see that your players don’t fall into this pattern. If you don’t deal with it, you will generally see a negative impact on the players, your team, and your efforts to build a tight-knit group.

9) Listen to your players. Don’t assume you have all the answers.

We adults often think we have the answers, because we have “life experience”. This life experience can lead to wisdom. It can also lead to rigid thinking that hasn’t changed in decades. This certainly applies to coaching. Coaches who say, “this is the way it was in my day”, or think because they played the game at a high level that they know everything there is to know, may be doing their players a disservice. The way things were done in “your day” may not have been the best way. Much like parenting, why would we want to repeat the mistakes made by our own parents? I work professionally with many young athletes and I often hear of their frustration with coaches who just won’t listen, won’t take input from those who are actually on the field, playing the game NOW. Hearing is a sense. Listening is a skill. Develop that skill—especially when it comes to relating to your players.

One other thing on this subject: As I mentioned earlier, take the time to find out what each player really loves about hockey. Sometimes a coach will be with a young person for an entire season and will never bother to find out that the player loves a certain aspect of the sport. Find out. Then build on that to help them become an even better all-around player.

10) Model real leadership. Don’t talk “we” and act “me”. If you talk about leadership but don’t live it, your players will tune you out.

Leadership is easy to talk – and write about— and much harder to show. But as a youth sports coach, you have a wonderful opportunity to model positive leadership. How you speak with your players, the way you instruct, how you handle situations when players make mistakes and how you communicate with players on a daily basis are all vitally important examples of your leadership style. You are showing by your own actual behavioral example what you believe is the “right” way for an adult in a position of authority to handle themselves. You should always have handy a mental checklist, a self-monitoring system that makes you ask yourself, “will I feel badly tomorrow about what I am about to say or do right now?”

We all make mistakes, and if you make one, be strong enough to acknowledge that you let a player down and then apologize to them. The willingness to do that will set a tremendous example as well.

11) Be consistent in your discipline and expectations, regardless of whether it’s your “stars” or those who play less often.

Young people generally recognize pretty quickly when a coach says one thing, then does something different. While you should aim to get to know all of your players as individuals, and know what motivates them and react accordingly, you should establish firm team expectations – and stick with them. Suppose “star” players miss practice regularly, or don’t work hard in drills, or put down their teammates (or act out in games against opponents or referees). Do you ignore this behavior because you “need” that player to “win”? The players should know what your rules, guidelines and expectations are, and realize there will be consequences—regardless of who breaks the rules.

12) The Golden Rule: Monitor how your players treat one another.

For some coaches, this notion is somehow totally unimportant. It should be important to you. If you have certain players putting down others on a young team, it’s toxic and spreads. Don’t be lulled into thinking it doesn’t matter. It does. The world is still full of “Eddie Haskell” (a famous teenage character from the classic ‘Leave It To Beaver’ television program) types—kids who are nice to the coach or certain adults, but are jerks to teammates or others they don’t like.

If you see inappropriate behavior of any kind, deal with it firmly. The old adage “boys will be boys” doesn’t cut it—in male or female youth sports. Talk to the instigator/s privately and make it clear you will not tolerate that behavior on your team, full stop.

13) Be respectful of parents.

Youth coaches (sometimes understandably) tend to look at parents as necessary evils. We parents can be a pain, no question. Coaches don’t want to “deal” with parents, and delegate an assistant coach or team manager to handle all interpersonal situations. You may be saying to yourself, “Hey, I’m a volunteer, I already give up lots of my time…” which is a fair point if you don’t have a son or daughter on your team. But parents do deserve to know how their son or daughter is doing, why they are playing a lot or a little, and if there are things they could be doing to make the overall soccer experience for their child a better one. Ideally, set aside a night every few weeks to have telephone appointments to discuss progress, privately, calmly and away from the field.

14) Always be open to new players, but be loyal to dedicated returning players.

Just because a player made an “all-star” or “rep” team at the age of 10 shouldn’t give them an automatic renewal license for all long as they want to stay on a team. This can lead to a sense of entitlement that is not healthy. A young athlete should have to constantly enhance their skills, work diligently, attend practices, volunteer time, and maintain a positive attitude. If you have a real team player on your hands, keep them. If a new player comes by who may have a little more talent—be open but also keep your eyes open. Too often coaches are willing to sacrifice a solid but unspectacular player for an incoming “star”, but remember—the star may bring some baggage, so do your homework.

15) Ask yourself: Are you being the adult in the relationship with your player/players?

In my advisory work with young athletes, I regularly see situations (albeit from the perspective of the young athlete) where it strikes me that the player has to assume the role of the adult in the coach-player relationship. The coach doesn’t have a true open door policy, may be a ‘talker’ but not an effective communicator, may be a de-motivator, etc. When issues arise, there is silence, not an effort to resolve things and so feelings fester and simmer. This forces the young person to plan a strategy to deal effectively with the situation. I often will recommend that the young person initiate a private tete-a-tete, since the coach seems uninterested or unwilling to address an obvious problem. The meeting doesn’t always solve the issue, but at least there is an attempt at open communication.

As the coach, you be the adult. You are the adult, so accept the responsibility. Set a high standard in terms of your performance and behavior expectations of the young athletes (but understand they are young and will make mistakes), and in return do the same to and for yourself.

16) Recognize that every player on your team must not only feel they are an important part of your team/success, they must know it. That comes from you.

I quite often will hear a professional coach say things such as, “As a coach, I try to make everyone on the team feel important”. Well, that’s all very nice. All your players should feel important. But your job is not to make them feel important, it is to make them know and fully understand that they really are important. In any team sport, not even the greatest players of their generation—Bobby Orr, Wayne Gretzky, Jim Brown, Michael Jordan, Pele—could win a game, much less a championship, on their own. Every player on their squad likely contributed something significant at some point that changed the outcome of a particular game or season. Your players, especially the ones who perhaps play less than the others, need to know clearly they are an invaluable part of any success your team has. And you need to make this understood to all your players, especially those who think they are the straw that stirs the drink.

17) Are there consequences to your expectations or are they just idle threats?

In short, we don’t need to be a psychologist to understand that if your leadership, rules and expectations are to have any impact, you must be consistent not only in outlining but also in acting upon your expectations. It is imperative that you demonstrate that there are clear consequences. Anything short of real consequences and these smart young people will call your bluff and tune you out—to your face, or behind your back.

18) If you cannot provide certain expertise find it for your team.

In this day and age, coaches should be humble enough to recognize they don’t know everything. Fitness and nutrition are important, so if this is not an area you have knowledge about, bring in people who do to share information with your athletes. As a coach, if you have no legitimate expertise as a goalie coach, for example, seek out someone who can provide it. Misinformation or poor instruction are probably worse in these instances than no information or instruction at all. Many a young goalie has been harmed mentally and emotionally by a coach who simply does not know what they are talking about.


Michael Langlois, founder of Prospect Communications Inc., is the author of the book, “How Well Do You Communicate? A Guide to Better Communication with Players and Parents for Minor (Youth) Soccer Coaches”. Prospect’s web site is located at http://www.prospectcommunications.com. This article is copyrighted to the author and may not be reproduced without obtaining written permission. To inquire about licensing the right to reproduce any of the enclosed content email: inquiries@prospectcommunications.com


Tuesday, December 11, 2007

Time for a priority check

Just days ago, in Southern Ontario, a "brawl" of sorts broke out during a hockey game.

That in and of itself is not stirring news. But when we discover that the participants were not professionals or even junior age players, but rather 8 year-olds, it does beg some questions, including:

- Where are the "coaches" in these situations? At the NHL level, in this day and age, coaches are suspended in situations where they are seen to not be "in control" of their players—players who themselves are grown men. Are these youth "coaches" not "in control" of their players?

- What messages are these young, impressionable children (they are children, not "athletes", at this age) receiving from their coaches?

- If we can’t "blame" the children for this kind of event, then where do we look? What influence are parents having, for example? The media?

We’ve all heard time and again that the "problem" is that parents all think their kinds will make it to the pro level, and thus are over-invested in their kids. And this leads, based on that theory, to misplaced priorities, etc.

But surely we’re not having brawls at the age of 8 because ALL the parents of these kids think they are raising future NHL’ers.

Are we taking youth sports way too seriously? Are our priorities in fact messed up? Do we keep score too soon? Is the pervasive ‘winning at all costs’ attitude seeping all the way down to the youngest levels of the game?

It’s too easy to generalize, but this is serious stuff. Not the "sky is falling" kind of serious, perhaps, but it’s serious when little kids start hockey brawls.

Hockey Canada and various provincial Associations have spent tons of money in recent years on education—ad campaigns directed at parents, seminars for coaches, clinics on not hitting from behind, players wearing STOP patches, studies on concussions and much more.

But as long as Canada wins gold every year at the World Juniors, everyone is happy.

What’s a brawl or two on the way to what’s really important?

Wednesday, August 15, 2007

"Irate soccer mom brings game to screeching halt"

Irate soccer mom brings game to screeching halt

It’s not as though we have never seen this type of headline before.

But the particular details—a youth soccer game in July of this year involving kids under the age of 8, with a 14-year old referee—reflect a kind of “over-invested” attitude that many of us, as parents, need to address.

In this particular instance, a mother and father of a young player were charged with assault against the young referee.

By all accounts the local soccer Association dealt with the matter promptly and effectively. But after all the public discourse on the subject of parents fighting with coaches, referees, and other parents, we wonder: why does this kind of thing still happen?

While these “events” are not exactly common, they aren’t quite rare, either. Those of us who have stood on the sidelines at a soccer or baseball game, or in a rink at a youth hockey game, can readily attest that the emotional heat gets turned up pretty quickly, and way too often.

Any number of things can flip the switch—a young player who is perceived to be playing “dirty”; a coach who does not play a particular child as much as another player; a referee’s decision; a comment by a parent on the “opposing” team, and many other things.

All these are triggers, and because this generation of parents is so invested in our kids, it sometimes takes very little to get certain individuals going.

Those of us involved in the sports world, including the youth sports field, have made numerous suggestions over the years as to how this type of behaviour can be at least somewhat mitigated. For example, I wrote very widely published articles within the last two years on the subjects of “Soccer Sideline Etiquette” and “Hockey Rink Etiquette” for parents. The articles were overwhelmingly well received by sports organizations across Canada and the United States, but any of us who have written on this or similar subjects recognize that it’s not an easy problem to “solve”.

Many years ago minor hockey officials in Canada developed ad campaigns encouraging parents to take their kids to the rink to watch them play. The message was simple: spend time with your kids. A few years and many incidents later, officials encouraged parents to drop their kids off at the local rink—a clear indication that things had changed and that hockey officials now believed that parents served best as taxi drivers than as a loud, argumentative presence setting horrible examples from the stands.

It must be human nature: we all (or at least most of us) seem to think our kids are “better” than the other kids; deserve more playing time; always receive the bad end of referees’ decisions; are the ones that spend more time listening to other parents complaining than we complain ourselves.

Most of us would really benefit from actually looking in the proverbial mirror, and assessing if we contribute to the problems that often surface in youth sports. We may not be the person who harasses a 14-year old referee, but if we help create a toxic atmosphere on our son or daughter’s youth team, we are contributing to the problems that create the unhappiness that leads to these totally unacceptable outbursts.

Friday, June 1, 2007

Building your youth soccer team with real team players

I first created this piece in 2006, to help high-level youth coaches identify the distinctive characteristics they should look for in identifying athletes who will be real team players. The article has already been picked up by many sites, including the National Soccer Coaches Association of Canada (NSCAC).


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Building Your Youth Soccer Team With Real Team Players


15 traits — good and bad — that coaches should identify when looking for a true team player in youth sports

Is there anyone more passionate in the world of sports than a soccer enthusiast?

And if you coach youth soccer, you likely have a deep and abiding love for the game.

You also want your players to love the game, have fun and hopefully achieve some “success”.

For you, success means far more than wins and losses. Oh, you want to win. Any competitive person — young or old, coach, player or parent — generally wants to win, even in so-called “youth” sports.

But beyond that, you really do aspire to help build character in the young people in your care, and to build a team that plays hard and tough but fair.

So if you have the responsibility for selecting players for your all-star, select or “rep” teams, what are you looking for as you build this competitive young team?

Players with talent, to be sure.

Young athletes with a passion for soccer, absolutely.

But if you really want to have a “successful” team of young players, based on the above criteria, you will need to find true ‘team’ players.

So what are you looking for? What is a true ‘team’ player in youth sports?

True team players may not always be the most talented or naturally gifted players, but they make your team better by their sheer presence. The poor team player has an attitude that can spread like a disease, and over time can kill the harmony and chemistry that is often critically important in helping you attain the positive goals you have set out for your young squad.

Here, then, are some qualities, attributes, characteristics and/or behaviour patterns you will — and won’t— want to have on your team

1) Positive attitude

It’s an easy term to throw out there, but more than ever, in a generation filled with bulging egos and self-interest, a positive attitude — toward others and your team — is critically important in choosing an athlete for a high-level team.

What are tell-tale signs of a good — or bad — attitude in a young athlete?

- Does the player listen, or does he/she slough off input from coaches?

- Does the player have a strong work ethic all over the field?

- Does he/she have the ability to self-reflect, to really look at themselves in the mirror and see when they are not performing the way they should?

- Does the player work out on their own?

- Does the individual accept constructive criticism?

- Does the player work on their shortcomings, or only focus on the things they like to do or are good at?

As a coach, you can fill in the blanks with many other attributes relating to the importance of attitude.

In short, you want the player who will play a role when needed, accept the non-glory jobs, play (as much as is reasonable to expect of a young athlete) for the team more than simply for scoring goals or their own egos.

2) Work ethic

The willingness to work hard, really hard, to improve your skills is vital.

Pele was the world’s greatest soccer player, but also perhaps its hardest worker as he worked relentlessly to hone his abundant natural skills.

Wayne Gretzky was a hockey phenom, but worked and worked to get better every day from a very early age.

Does being a diligent worker make you a great team player? Not necessarily, if you don’t associate with and respect your fellow players.

But the vast majority of young athletes who work hard do so because they love the sport, truly want to be the best they can be, and by extension are great influences on their teammates.

Being a good teammate and team player is not necessarily being the most ‘popular’, but it can include setting important examples, especially in terms of work ethic.

3) Picking up and supporting a fellow player when they are down

The player you are looking for can identify when a teammate is struggling, needs a pat on the back, and a shot of confidence.

This is tough to expect when players are really young, but by the time a young person is 12 or 13, it is a quality that you can look for.

I remember a few years ago that I asked one of my clients, an NHL player, a question that I sensed he had never been asked before. I asked him if he could identify one player in his pro career who he thought of as a truly excellent teammate and team player, specifically someone who didn’t blame others and supported his own teammates when they were down.

He named James Patrick, the long time defenseman, who has had a quiet but lengthy and distinguished career in the NHL.

That has always stayed with me.

As a youth coach, you want to find as many James Patrick-type players as possible!

4) Helping other/younger players

This does not necessarily apply until older ages when say, a 13 or 14 year old is playing with older athletes, but it can be a very important attribute in an “older” youth player.

The great team player senses when a younger player is struggling, uncomfortable or anxious. He/she will spend some time with the younger player, talk with them, make them realize they are a part of the team, and generally include them in team activities.

I remember many years ago, when I was coaching a youth baseball team. One of my four sons was on the team. (Yes, I was one of those coaches with a son on their team!). There was quite an age spread on this particular team, 13 to 16.

During one game, I came down very hard on my son, in a way that I likely would not have with any other player. I unloaded. He accepted it and but was hurt and upset and quietly went to seek a quiet space in the corner of the dugout.

One of his teammates, a 16 year-old catcher and true team leader, quietly went over, knelt down in front of my son, took him gently by the shoulders and just spoke with him privately.

That response lifted my son’s spirits and made him feel much, much better, and also showed the quality of character of this young person.

That day, a 16-year old did a lot more for my son’s growth and development than I did.

He also reinforced for me what a true team player is, at any level of sport.

5) Showing genuine happiness when others succeed

This is hard for most of us as adults, so it is quite an expectation for us to have of a young athlete.

This is especially difficult during the tryout process, when players are obviously competing for positions on the team.

But once the final squad is selected, it is important that players support one another in good times and bad.

It can be particularly challenging to find joy in the success of your teammates, but if you can, it is a wonderful gift to share.

The coach who identifies a lot of players who can do this will have a strong team, on and off the field.

6) Negative body language

Visit any soccer pitch and you will see young players, very young players, demonstrate negative body language that must have been learned by example: an example perhaps set by watching older players on TV, or in their own homes.

Some specific examples of this behaviour?

Players shoot the evil eye at teammates when that other player is thought to have made a mistake; they throw their hands up in the air whenever an officials’ call goes against them or their team (it seems to be human nature to disagree with calls by referees on occasion, but when a player reacts repeatedly, it is a problem); they won’t look their coach in the eye, or simply tune their coach out. All these can be small but important signs that this particular player will let you — and the team— down at crunch time.

7) The selfish player

Selfish play doesn’t only show itself when a player won’t “pass the ball”. That does happen, and can pose a problem, of course, if a young player repeatedly refuses to look for the open man when the opportunity calls for it.

But selfish play shows itself in a variety of ways, and youth coaches need to be on guard. The player who incessantly harps at game officials is not a team player, because he/she is only hurting their team by complaining constantly to officials who, being human, may take out their own frustration against your team.

The player who constantly throws his hands up in the air when a call goes against him is being selfish. I recently saw a youth soccer player called for a foul in the middle of the field. No damage to his team, really. But after twice elbowing his opponent near the head and being called, he acted as though he had done nothing wrong, and proceeded to throw the ball out of bounds, delaying the game.

The referee promptly gave the player a yellow card.

Was that helping his team?

Again, the example is often set at the pro levels. When Tie Domi hit Scott Niedermeyer with a violent elbow to the head — for no apparent reason—in the dying seconds of a critical NHL playoff game a few years ago, many believe the thoughtless act wrecked any chances his team, the Maple Leafs, had of upsetting the favored New Jersey Devils. Domi was suspended for the senseless act, and rather than focus on a great game the Leafs had just played in victory, the media and the hockey world focused solely on Domi’s actions. A thoughtless, selfish play hurt his team, badly.

The Leafs lost the series.

8) The blame game

Perhaps it is a reflection of the way some professional athletes act out, or maybe it is that too many of us as parents have gone overboard in ‘supporting’ our own kids. Whatever, far too many young athletes simply look to blame others when things go wrong.

Rather than look at their own performance, they pick at teammates, blame others for goals that are scored, and generally fail to recognize their own errors while focusing on the ‘mistakes’ of others.

This attitude can spread like wildfire, and is highly toxic.

9) “I’m better than you”

Everyone is, of course, entitled to their own opinion. Stand on any soccer sideline at youth games and you’ll hear plenty of them.

Opinions become an issue, however, when parents start thinking their kid is better than everyone else’s.

And when the young players themselves act as though they are better than their teammates — either in the actual things the say, the tone they adopt when interacting with fellow players, coaches, or the way they exclude certain teammates on or off the field, it is a major problem.

Young players who think they’re great and better than everyone else and that others are the problem create an environment for failure, on many levels.

10) “I’ll play anywhere, coach”

Most every coach loves the player who is versatile, can play different positions and accepts tough roles.

Often, part of being a good team player is being the kind of player that a coach can count on to embrace sometimes low-profile but difficult assignments.

If you can find players with the willingness to take on different tasks, you’ll be doing well.

11) Humility

Genuine humility is difficult to find, at any age. We are all taught a kind of superficial, false modesty at a very young age, and that is socially encouraged, to a certain extent.

And human nature being what it is, we all have pride. That’s OK.

But developing a truly humble attitude is a wonderful trait in a young athlete.

To take pride in working toward or achieving a goal is generally a healthy thing.

But reminding him or herself that few if any athletes accomplish things totally on their own is a good thing for young athletes. You usually need helpful and supportive parents, excellent coaches, teammates who also strive to be better, as part of one’s support system.

Even world class athletes in “individual”, non-team sports such as gymnastics, figure-skating and swimming need the support of others to attain great things, whether that support is financial, emotional or otherwise.

Goodness knows the professional sports world is filled with individuals who think primarily of themselves. The youth sports world — and your team— can always do with some humility.

12) A focus on fitness

There is more to being a good soccer player than technical skills.

There is no question that if a young person wants to be an elite athlete, they need to get into outstanding physical condition, especially in soccer.

Is your potential player willing to do additional training on their own and with teammates, beyond games and practises?

Some may think that just being a soccer player —with all the running that entails— will keep you in top shape. In fact, to get to an elite level, to become the kind of player that won’t shut down late in a tough game, you need to be in better physical condition than the player opposite you.

By being in great condition, a young player won’t let themself down, and they won’t let their team down, either.

13) Welcoming “new” players to the team

There is often an awkward transition period for any athlete, but perhaps especially young athletes, when a player changes teams or joins a new team.

The young player may not know many of his/her fellow players and teammates, and there may be a period of discomfort.

The team player will welcome newcomers to the team, answer their questions, share experiences and generally offer a genuine and warm welcome, both on and off the field.

14) A player who shows respect for the coach, teammates and themselves

No player, from the youngest “house league” player to the star professional, will always agree with their coach.

Whether the issue is playing time, method of instruction, discipline, whatever, there will always be the possibility of disagreement.

But the team player will recognize that the coach may see the ‘big picture’ and will follow the coach’s plan for the team. This player doesn’t freelance and simply do his or her own thing..

The team player will do his or her best to adopt the strategic recommendations of the coach, and respect the coach’s philosophy — assuming, of course, the youth coach is of strong character with solid values.

(On this point, parents have every right to disagree with a coach, but those disagreements should be discussed privately, away from other players and parents.

If the conflicts cannot be resolved, the parents have the option of raising legitimate issues or concerns with a “higher authority” or seeking an alternate program for their son or daughter.)

Assuming good will on everyone’s part, the player with the team uppermost in mind will respect not only his coach, but also his or her fellow players. That final point should not be undervalued. A player who respects their teammates is worth their weight in gold.

This doesn’t mean there won’t be joking, camaraderie and even some healthy competition and occasional words of criticism. But if the basis of the relationship is genuine respect, then the relationship can build and flourish.

15) The follower

Not every person — or athlete— is a leader, so it is certainly not reasonable to expect that every young player will be a leader.

Our course, one thing to be aware of as a youth coach is the young player who is not only a follower, but who follows the wrong kind of example.

The follower is the one that easily falls in with negative peer influences, displays immature judgments or inappropriate outbursts with coaches, fellow players or officials, for example.

One influential player with a negative attitude can carry other players who fall into the ‘follower’ category with them, and that can seriously impede team harmony.

Final thoughts

Beyond these 15 points, there are, of course, other attributes as a coach that you will have taken note of over the years in building a youth team. But these 15 things give a coach some points to seriously consider, as they go about building a real “team” in youth sports.

A final thought: Too many teams are kept together from year to year in youth sports, because of a variety of factors, including politics, with no room for “new blood”.

This can be troubling for a couple of reasons. By almost automatically keeping the same players year after year, regardless of attitude or work ethic, players and their parents develop a sense of entitlement that they, without question, deserve to be on a particular team.

Also, a youth coach, in adopting this restrictive approach, may miss some players who would be excellent additions to their squad, and be real team players.

Unfortunately, the “tryout” process is often way too short. The longer a coach can carry on their tryout process, the better they will be able to identify the traits, qualities and characteristics that will help them locate players who are hidden gems.

And a team player is just that: a gem.


Michael Langlois, founder of Prospect Communications Inc., is the author of the book, “How Well Do You Communicate? A Guide to Better Communication with Players and Parents for Minor (Youth) Soccer Coaches”. Prospect’s web site is located at http://www.prospectcommunications.com. This article is copyrighted to the author and may not be reproduced without obtaining written permission. To inquire about licensing the right to reproduce any of the enclosed content email: inquiries@prospectcommunications.com