Prospect Communications Inc. (est. 1999) is an industry-leading full-service provider of strategic communications, issues management and media services for all domains of the professional and amateur sports worlds. Michael Langlois is the founder of Prospect Communications. In the communications field since 1976. Michael has established an outstanding reputation as a top independent issues management and communication skills consultant and provider of high-level strategic counsel in both the sports world and corporate sphere. This blogspace is home to Michael’s ongoing commentary regarding the intricate relationship between communications, issues management, the media, and the world of professional and amateur sports.

Showing posts with label etiquette. Show all posts
Showing posts with label etiquette. Show all posts

Saturday, May 26, 2007

Hockey Rink Etiquette for Parents

The body of this post is an article I wrote in 2005, and have updated annually.

This is one of our most requested articles, and has been picked up by dozens of Minor and Youth Hockey Associations across Canada and the United States. I thought it would be a good idea to include the article here, in the Prospect Communications blog.

The article offers simple but important advice directed at parents, but that will make the game much more fun for the youngsters who play the game at any level.

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As the days grow a little longer, the 2006-’07 minor hockey season will soon begin to wind down.

That said, it’s not too late for parents to end the season on a high note.

We all recognize that youth hockey is an intense game on the ice, and sometimes it can be just as intense — and tense — off the ice.

There, we see parents jawing at each other, at players, at coaches, at game officials. The temperature is a little too high in the building, and some of us parents can be a little too tightly wound.

While we all say it’s about “fun”, watching our own kids play can bring out the worst instincts that we have.

We all want our sons and daughters to play, to play hard, to play well, and — there’s that phrase again — have fun. We want them to be well-coached, play on a team that is competitive in their category, and benefit in a host of ways from being involved in competitive athletics.

Yet we, as parents, sometimes undercut how much fun our kids really have, and how much they will actually benefit.

This happens by and through our often toxic behaviour, especially during games.

Unfortunately, many of us don’t recognize our own negative behaviour. We only see it in others!

So here is a primer, a reminder, of little things that we can do at and around the rink this winter to make the hockey season more pleasant for all concerned — most importantly, for the kids.

15 things to keep in mind while watching from the stands this winter:

1. Let the coaches coach. If you are telling your son or daughter — or any other player for that matter — to do something different from what their coach is telling them, you create distraction and confusion.

2. It is very unnerving for many young players to try and perform difficult tasks on the ice on the spur of the moment when parents are yelling at them from the sidelines. Let the kids play. If they have been well coached, they should know what to do on the ice. If they make a mistake, chances are they will learn from it.

3. Do not discuss the play of specific young players in front of other parents. How many times do you hear comments such as, “I don’t know how that boy made this team….” or “she’s just not fast enough…”. Too many parents act as though their own child is a ‘star’, and the problem is someone else’s kid. Negative comments and attitudes are hurtful and totally unnecessary and kill parent harmony, which is often essential to youth team success.

4. Discourage such toxic behaviour by listening patiently to any negative comments that might be made, then address issues in a thoughtful, positive way. Speak to the positive qualities of a player, family or coach. It tends to make the outspoken critics back off, at least temporarily.

5. Do your level best not to complain about your son or daughter’s coaches to other parents. Once that starts, it is like a disease that spreads. Before you know it, parents are talking constantly in a negative way behind a coach’s back. (As an aside, if you have what you truly feel is a legitimate beef with your child’s coach — either regarding game strategy or playing time, arrange an appointment to meet privately, away from the rink and other parents.)

6. Make only positive comments from the stands. Be encouraging. Young athletes do not need to be reminded constantly about their perceived errors or mistakes. Their coaches will instruct them, either during the game or between periods, and during practices. You can often see a young player make that extra effort when they hear encouraging words from the stands about their hustle.

7. Avoid making any negative comments about players on the other team. This should be simple: we are talking about youngsters, not adults who are being paid to play professionally. I recall being at a ‘rep’ baseball game some years ago, when parent on one team loudly made comments about errors made by a particular young player on the other team. People on the other side of the diamond were stunned— not to mention hurt and angry, and rightfully so. Besides being tasteless and classless, these kinds of comments can be hurtful to the young person involved and to their family as well.

8. Try to keep interaction with parents on the other team as healthy and positive as possible. Who’s kidding whom? You want your child’s team to win. So do they. But that should not make us take leave of our senses, especially our common sense. Be courteous ‘till it hurts; avoid the ‘tit for tat’ syndrome.

9. Parents on the ‘other’ team are not the enemy. Neither are the boys or girls on the other team. We should work to check any negative feelings at the door before we hit the arena.

10. What is the easiest thing to do in the youth sports world? Criticize the referees. Oh, there are times when calls are missed, absolutely. And that can, unfortunately, directly affect the outcome of a contest. That said, by and large those who officiate at youth hockey games are a) hardly over-compensated, and b) give it an honest — and often quite competent — effort. At worst, they usually at least try to be fair and objective.

11. On that note, outbursts from parents on the sideline made toward the referees only signal to our on children on the ice that they can blame the refs for anything that goes wrong. Learning early in life to make excuses and to blame others is not a formula for success in sports — or life.

12. Yelling out comments such as “Good call, ref” or “Thanks ref” may only serve to alienate an official. The ref always assumes they made the proper call, that’s why they made it. Trying to show superficial support because the call went ‘your’ way is simply annoying to the officials, and to anyone within earshot.

13. The stands are for enjoying watching your child play, and the companionship of other parents— not for negative behaviour. If you want to coach, obtain your coaching certification and then apply for a job.

14. We all feel things and are apt to be tempted to say things to others — fellow parents, officials, our own kids — in the ‘heat of the moment’. But we don’t excuse athletes for doing inappropriate things in the ‘heat of the moment’ (there are penalties, suspensions, etc.) so we should apply similar standards to our own behaviour at the rink. Make yourself pause and quickly check yourself and ask: Will I be proud of what I am about to say or do when I reflect on it tomorrow?

15. The parking lot is not the time to ‘fan the flames’. Whether it is a coach’s decision, a referee’s call, a comment that was made, let it go. Don’t harass the coach or an official or a parent on the other team after the game is over. Go home, relax, and unwind. Talk positively with your child. Many of us have made the mistake of “chewing out” our own son or daughter on the way home for perceived poor play. The ride home is sometimes as important as the game itself. Make that time a good memory for your son or daughter by discussing as many positives as you can about him/her, their coach and their teammates.


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Michael Langlois, founder of Prospect Communications Inc., is the author of the following books: 1) A Guide to Better Communication for Minor Hockey Coaches, 2) How Well Do You Communicate? A Guide to Better Communication with Players and Parents for Minor (Youth) Soccer Coaches, 3) An NHL Prospect's Guide, 4) The Professional Hockey Coaches' Handbook, 5) The Job Interview Guide for Professional Hockey Coaches. The Prospect Communications web site is located at http://www.prospectcommunications.com/.  This article is copyrighted to the author and may not be reproduced without obtaining written permission. To inquire about licensing the right to reproduce any of the enclosed content email: inquiries@prospectcommunications.com

Tuesday, January 30, 2007

"I can't do it all by myself!"

It’s remarkable how seldom professional athletes will really and truly take responsibility for their actions and/or performance.

Sometimes, on the rare occasions when they do, the response is rather peculiar. Case in point: recent comments by Ottawa Senators defenseman Joe Corvo. Corvo said publicly he has not played up to par this season, and a newspaper headline in the Ottawa Sun thereafter read, “Corvo too honest?”

Corvo’s coach went so far as to say, “you’re always a little surprised when a player admits to lacking confidence publicly”, essentially suggesting it would have been better for Corvo not to acknowledge his poor play.

Corvo responded by saying, “Guys (athletes) are kind of programmed to say robotic responses…I don’t think I’m the first one that’s been honest.”

Compare and contrast Corvo’s honest, if uncommon, self-assessment with the recent reaction of Atlanta Falcons quarterback Michael Vick, after the Falcons finished a disappointing 7-9 and missed the NFC playoffs.

Said Vick, "I don't see how people can point the finger at me," he said. "I think I had a great season. ... I can't do it all by myself. I call myself Superman, but I really don't have the cape on my back. I can't change the game in certain situations. Sometimes I can, sometimes I can't."

He’s not the first “star” athlete to decline accepting responsibility for the performance of the team he is paid handsomely to lead. Quarterbacks in particular accept widespread acclaim when their teams achieve success but some aren’t as keen to accept any criticism that comes their way when things go off the rails.

When an athlete says, “I can’t do it all by myself…” he is sending a terrible – and likely unappreciated— message to his teammates, especially when the words come from a so-called “team leader” such as Vick.

No athlete in a team sport – not Bobby Orr, Michael Jordan or Jim Brown—won games or championships on their own. Every player on their respective teams made contributions. Orr, Jordan and Brown may have shown their true greatness by helping make the players around them better, but those players nonetheless all made valuable contributions game by game and throughout the playoffs until the championship was won.

The moment an athlete starts thinking – and goes so far as to start saying publicly – he is “doing it all by himself”, chances are he is, emotionally, “losing” the very people he needs to achieve success, his teammates.

There is a wonderful life lesson here for young athletes – and for young people in general.

The real issue is not so much, perhaps, that Vick said what he said. Rather, the problem is that he felt that way in the first place.

How could anyone who has seen teammates work in the off-season, play through injuries and do their utmost to play at the highest level in their sport, has the support and guidance of top coaches to help him prepare to be successful every day, really feel as though he is “doing it alone”.

With this story as a backdrop, aspiring elite athletes would do well to look inside themselves, and do an attitude check.

If you think you’re doing it “by yourself”, think again.

And if you truly can’t convince yourself that you are not a one-man band, for goodness sake, don’t say so out loud.

You’ll lose the respect of teammates, coaches, scouts and fans—and anyone who had an interest in your career.

The Vick quote reminds me of a similar comment made by a young NHL draft prospect several years ago, when asked by the media why his “stats” had fallen off.

He said, “If I had better linemates and been given more playing time, I would have scored more…”

In one sentence, the player essentially trashed his teammates and his coach and publicly laid blame on others for his own shortcomings.

We all understand that teenage athletes may sometimes say things they shouldn’t. No one should be that programmed.

But that player likely lost something in the minds of his teammates, coaches – and the scouts who were assessing him—when he made that comment.

If you’re a parent, you may want to encourage your child not to follow the Michael Vick approach to leadership.