Prospect Communications Inc. (est. 1999) is an industry-leading full-service provider of strategic communications, issues management and media services for all domains of the professional and amateur sports worlds. Michael Langlois is the founder of Prospect Communications. In the communications field since 1976. Michael has established an outstanding reputation as a top independent issues management and communication skills consultant and provider of high-level strategic counsel in both the sports world and corporate sphere. This blogspace is home to Michael’s ongoing commentary regarding the intricate relationship between communications, issues management, the media, and the world of professional and amateur sports.

Monday, January 26, 2009

Doing the right thing when interacting with your players: The checklist for youth hockey coaches



Youth hockey coaches have a difficult job. They are the key decision-makers. They set examples. Players look to them for leadership. Club administrators—and parents—look to them to make good choices.

As adults we often speak to our young people about making choices—preferably intelligent, positive choices.

That said, coaches make choices, too. They can choose to be the kind of coach that cares only about “winning”, or a coach that has a deeper—and longer-lasting—impact on the young people they coach and the families whose lives they touch.

Here are some tips to help make the coaching experience better for you—and the young people you interact with:

1) Build confidence in your players.
Too often young athletes have their confidence shattered by their coach. Ask anyone in sports, including top professional athletes: when you lose your confidence, performance suffers and it becomes a vicious cycle. As a coach, regardless of whether you are soft-spoken, a yeller or somewhere in between, you must show confidence in your athletes—and constantly build their self-confidence. Wouldn’t you rather be the one coach the player looks back on and says—“That person really believed in me and made a difference in my life…” than the coach who is a negative caricature in the minds of your former players?

2) Identify the real team players on your squad.

Coaches so often want to build a team with stars that they neglect to identify the young athletes who will be the glue that keeps a team together, and keeps them successful. There are obviously many attributes of a “team player”, but for starters, look for young people who are good teammates, who support other players, who are unselfish, and treat other players and people with respect. A really good coach would rather ‘lose’ with a bunch of fine young people than ‘win’ with a group of talented prima donnas who care only about themselves and not the team.

3) Communicate regularly and honestly.

Young players need regular feedback. You should never go weeks or months without providing constructive feedback on their performance. If they are not meeting your expectations, either in terms of performance or attitude, speak with them—privately. That said, the first thing you should do is set mutually understood expectations at the beginning of each season. Meet with the player alone to do this (and with their parents, when age appropriate), away from everyone else.

4) Explain clearly what you want and then demonstrate what you want.

I often see coaches demand, yell, threaten. Most coaches are not Tony Dungee (coach of the NFL Super Bowl Champion Indianapolis Colts) who rarely, if ever, speaks above his “normal” voice. Parents and players expect—and accept—some loudness from a coach. A little loudness may even help sometimes! But be sure to explain clearly what you want to see, then show what you want. Young soccer players need to see what you’re talking about, so if you can’t show/demonstrate what you want, bring in a guest instructor who can.

5) Recognize that every young person/athlete is motivated differently.

Not every athlete—or person—responds to the same stimuli. Some athletes are self-driven, some may need a shove in the behind, others need encouragement. Whatever, the key is to find out what is behind every player’s mental door. Speak to the player. Get to know them. Find out what motivates them. Find out what they really love about the sport they play—this will give you a look behind the door. Again if age appropriate, speak with their parents. They may have insight that will help you inspire your young player.

6) Recognize that you have a potentially huge affect on the young people you coach.

Parents clearly have a seminal influence on the lives of their children. Particular teachers can have a major impact. But there’s no question youth coaches have a huge affect on many of the young players on their team. What you say, how you say it, how you act and how you treat people does matter—a lot. Ask yourself: How will I want to be remembered by this group of players, by each individual player, in 20 years?

Be the kind of coach that will make people remember you fondly, as a positive inspiration in their life, as someone who made a real difference, whether they go on in the sporting field or not. Your players will remember you for a long, long time. What do you want their memory of you to be?

7) Don’t hide your head in the sand. Make yourself aware of personality conflicts on your team, and work to resolve them.

Many youth coaches don’t want to know if there are conflicts on their young team. Worse, if they do know there are issues, they don’t know how to deal with the situation effectively. Just like adults, we can’t expect young people, particularly young people competing against one another for playing time and recognition, etc. to always like each other, or to get along. But you can make it a point to hear, watch and see what’s going on. And you, as the team leader, can engender a sense of camaraderie, togetherness, and foster the notion of respect for each other on and off the field of play. Insist on it.

8) Keep your players’ egos in check.

Some coaches may not think that this is an issue in youth sports, but in this day and age, it is. Young people see “the pros” showboating, trash-talking and generally acting in a manner that most parents would not approve of.

While we all want our kids to have healthy self-esteem and a good sense of self-worth, too much “attitude” can lead to an over-developed sense of self-importance. As coach, you have the opportunity—and the responsibility—to see that your players don’t fall into this pattern. If you don’t deal with it, you will generally see a negative impact on the players, your team, and your efforts to build a tight-knit group.

9) Listen to your players. Don’t assume you have all the answers.

We adults often think we have the answers, because we have “life experience”. This life experience can lead to wisdom. It can also lead to rigid thinking that hasn’t changed in decades. This certainly applies to coaching. Coaches who say, “this is the way it was in my day”, or think because they played the game at a high level that they know everything there is to know, may be doing their players a disservice. The way things were done in “your day” may not have been the best way. Much like parenting, why would we want to repeat the mistakes made by our own parents? I work professionally with many young athletes and I often hear of their frustration with coaches who just won’t listen, won’t take input from those who are actually on the field, playing the game NOW. Hearing is a sense. Listening is a skill. Develop that skill—especially when it comes to relating to your players.

One other thing on this subject: As I mentioned earlier, take the time to find out what each player really loves about hockey. Sometimes a coach will be with a young person for an entire season and will never bother to find out that the player loves a certain aspect of the sport. Find out. Then build on that to help them become an even better all-around player.

10) Model real leadership. Don’t talk “we” and act “me”. If you talk about leadership but don’t live it, your players will tune you out.

Leadership is easy to talk – and write about— and much harder to show. But as a youth sports coach, you have a wonderful opportunity to model positive leadership. How you speak with your players, the way you instruct, how you handle situations when players make mistakes and how you communicate with players on a daily basis are all vitally important examples of your leadership style. You are showing by your own actual behavioral example what you believe is the “right” way for an adult in a position of authority to handle themselves. You should always have handy a mental checklist, a self-monitoring system that makes you ask yourself, “will I feel badly tomorrow about what I am about to say or do right now?”

We all make mistakes, and if you make one, be strong enough to acknowledge that you let a player down and then apologize to them. The willingness to do that will set a tremendous example as well.

11) Be consistent in your discipline and expectations, regardless of whether it’s your “stars” or those who play less often.

Young people generally recognize pretty quickly when a coach says one thing, then does something different. While you should aim to get to know all of your players as individuals, and know what motivates them and react accordingly, you should establish firm team expectations – and stick with them. Suppose “star” players miss practice regularly, or don’t work hard in drills, or put down their teammates (or act out in games against opponents or referees). Do you ignore this behavior because you “need” that player to “win”? The players should know what your rules, guidelines and expectations are, and realize there will be consequences—regardless of who breaks the rules.

12) The Golden Rule: Monitor how your players treat one another.

For some coaches, this notion is somehow totally unimportant. It should be important to you. If you have certain players putting down others on a young team, it’s toxic and spreads. Don’t be lulled into thinking it doesn’t matter. It does. The world is still full of “Eddie Haskell” (a famous teenage character from the classic ‘Leave It To Beaver’ television program) types—kids who are nice to the coach or certain adults, but are jerks to teammates or others they don’t like.

If you see inappropriate behavior of any kind, deal with it firmly. The old adage “boys will be boys” doesn’t cut it—in male or female youth sports. Talk to the instigator/s privately and make it clear you will not tolerate that behavior on your team, full stop.

13) Be respectful of parents.

Youth coaches (sometimes understandably) tend to look at parents as necessary evils. We parents can be a pain, no question. Coaches don’t want to “deal” with parents, and delegate an assistant coach or team manager to handle all interpersonal situations. You may be saying to yourself, “Hey, I’m a volunteer, I already give up lots of my time…” which is a fair point if you don’t have a son or daughter on your team. But parents do deserve to know how their son or daughter is doing, why they are playing a lot or a little, and if there are things they could be doing to make the overall soccer experience for their child a better one. Ideally, set aside a night every few weeks to have telephone appointments to discuss progress, privately, calmly and away from the field.

14) Always be open to new players, but be loyal to dedicated returning players.

Just because a player made an “all-star” or “rep” team at the age of 10 shouldn’t give them an automatic renewal license for all long as they want to stay on a team. This can lead to a sense of entitlement that is not healthy. A young athlete should have to constantly enhance their skills, work diligently, attend practices, volunteer time, and maintain a positive attitude. If you have a real team player on your hands, keep them. If a new player comes by who may have a little more talent—be open but also keep your eyes open. Too often coaches are willing to sacrifice a solid but unspectacular player for an incoming “star”, but remember—the star may bring some baggage, so do your homework.

15) Ask yourself: Are you being the adult in the relationship with your player/players?

In my advisory work with young athletes, I regularly see situations (albeit from the perspective of the young athlete) where it strikes me that the player has to assume the role of the adult in the coach-player relationship. The coach doesn’t have a true open door policy, may be a ‘talker’ but not an effective communicator, may be a de-motivator, etc. When issues arise, there is silence, not an effort to resolve things and so feelings fester and simmer. This forces the young person to plan a strategy to deal effectively with the situation. I often will recommend that the young person initiate a private tete-a-tete, since the coach seems uninterested or unwilling to address an obvious problem. The meeting doesn’t always solve the issue, but at least there is an attempt at open communication.

As the coach, you be the adult. You are the adult, so accept the responsibility. Set a high standard in terms of your performance and behavior expectations of the young athletes (but understand they are young and will make mistakes), and in return do the same to and for yourself.

16) Recognize that every player on your team must not only feel they are an important part of your team/success, they must know it. That comes from you.

I quite often will hear a professional coach say things such as, “As a coach, I try to make everyone on the team feel important”. Well, that’s all very nice. All your players should feel important. But your job is not to make them feel important, it is to make them know and fully understand that they really are important. In any team sport, not even the greatest players of their generation—Bobby Orr, Wayne Gretzky, Jim Brown, Michael Jordan, Pele—could win a game, much less a championship, on their own. Every player on their squad likely contributed something significant at some point that changed the outcome of a particular game or season. Your players, especially the ones who perhaps play less than the others, need to know clearly they are an invaluable part of any success your team has. And you need to make this understood to all your players, especially those who think they are the straw that stirs the drink.

17) Are there consequences to your expectations or are they just idle threats?

In short, we don’t need to be a psychologist to understand that if your leadership, rules and expectations are to have any impact, you must be consistent not only in outlining but also in acting upon your expectations. It is imperative that you demonstrate that there are clear consequences. Anything short of real consequences and these smart young people will call your bluff and tune you out—to your face, or behind your back.

18) If you cannot provide certain expertise find it for your team.

In this day and age, coaches should be humble enough to recognize they don’t know everything. Fitness and nutrition are important, so if this is not an area you have knowledge about, bring in people who do to share information with your athletes. As a coach, if you have no legitimate expertise as a goalie coach, for example, seek out someone who can provide it. Misinformation or poor instruction are probably worse in these instances than no information or instruction at all. Many a young goalie has been harmed mentally and emotionally by a coach who simply does not know what they are talking about.


Michael Langlois, founder of Prospect Communications Inc., is the author of the book, “How Well Do You Communicate? A Guide to Better Communication with Players and Parents for Minor (Youth) Soccer Coaches”. Prospect’s web site is located at http://www.prospectcommunications.com. This article is copyrighted to the author and may not be reproduced without obtaining written permission. To inquire about licensing the right to reproduce any of the enclosed content email: inquiries@prospectcommunications.com


Tuesday, December 9, 2008

The only reason Sean Avery will ever make you think of Bobby Orr

Sean Avery and Bobby Orr in the same breath?

Not really. It’s simply that Avery’s latest and rather tasteless public outburst brought to mind someone who was – and is – very much unlike the veteran Dallas Stars forward.

Bobby Orr comes to mind because, publicly, he has always been everything someone like Avery is not. Quiet, rather dull, humble, perhaps even shy. And certainly not someone to seek the limelight.

Orr’s number 2 was recently retired by the Oshawa Generals of the Ontario Hockey League. Orr played in Oshawa from the age of 14 to his graduation to the Bruins at the age of 18. By all accounts the Oshawa organization had offered this honor many times over the years, but Orr declined because he was uncomfortable with all the fuss that would be made. (Orr has been, in recent years, a successful and well-regarded player agent.) He finally relented and the night went well.

I remember a chance encounter I had back in the fall of 1966, Orr’s rookie season as an 18 year-old with the Boston Bruins.

I was raised in a small town in southwestern Ontario, about a 4 hour drive from Toronto in those days. My eldest brother was receiving his Masters degree at Convocation Hall at the University of Toronto on a Friday night. (I believe the late Carl Brewer, a wonderful player with the Leafs in the early 60’s who had retired from pro hockey for a time, was also receiving a degree that night.)

I was the youngest of the family and we drove up that day to attend the graduation ceremony. We had not announced our intentions early enough to obtain seats for everyone, so my Dad and I were the ones left to “stand”, while my Mom, sister and my brother’s fiancĂ©e found seating.

That night, I never got inside the auditorium. Instead we just stood in the hall, waiting for the lengthy event to end. (When you’re 13, hearing hundreds of names read out in sequence when you can’t even see the "action" was pretty dull stuff.)

With nothing to do but kill time, I roamed around the halls. My Dad was leaning up against a wall near the exit, reading a newspaper.

I happened to notice some men (they all seemed like fairly old guys to me) in a small group, sharing stories and having a few laughs. One of them, younger than the others, was taking part in the frivolity. What caught my eye was that the young guy seemed somehow familiar. To me, he looked like Bobby Orr.

Now to put things in context, back in 1966, we didn’t have the kind of media exposure that is common today for politicians, entertainers or athletes. I had seen Orr’s picture in the hometown newspaper’s sports pages, and maybe (maybe) had seen him interviewed on television on Hockey Night in Canada.

But this was Orr’s rookie season, and as ballyhooed as his arrival to the NHL was back then, I could not be sure of what I was seeing right in front of me.

I ran over to my Dad and told him that I thought I had just seen Bobby Orr. My Dad didn’t even look up from his newspaper. "Why would Bobby Orr be here?" he said. He wasn’t being sarcastic--simply, in his mind, realistic. Kids, after all, are prone to dramatize.

But I knew the Bruins were playing the Leafs in Toronto the next (Saturday) night, so I knew that Orr could be in Toronto, at least.

I went back to eavesdrop on the group’s conversation. Just at that moment, the young guy started to pull away from his friends, and I heard someone say, "See you, Bobby".

That was all I needed to hear. I hustled over to my father and announced what I heard, and pleaded with him to at least check this guy out. By now, even my Dad was sensing I may not be crazy. It so happened that the young fellow had to work his way through a crowded hall and walk by us to get to the exit.

It was a moment I no doubt sized up as a once-in-a-lifetime fluke that would not ever come my way again. With my hopeful eyes on the fast-developing situation, my Dad rose to the occasion and gently, but firmly, grabbed the young man by the arm as he hustled by.

"Excuse me", my Dad said to him. “This young man here thinks he knows you. Do you mind if I ask you your name?”

"Bob Orr", came the reply.

I’d hit the mother lode. My Dad said, "Shake hands with my son". I shook Orr’s hand, who was quiet, and gracious. He was only 5 years older than me, but honest to God, I might as well have been meeting Jesus. It was that big a deal to me.

When we had driven back to my older sister’s home (she lived in Mississauga, as I recall, though it wasn’t called that in those days, it was probably Port Credit) I thought not about my brother’s hard-earned academic achievement, which was the reason for our rare visit to the big city but about meeting the best young hockey player I had ever seen (and as it turns out, would ever see).

I joked about never washing my right hand again, and probably didn’t, for a time.

Certainly there are athletes today who are gracious and humble, and would be so in meeting a young admirer. But all too often you have to stand in line and then pay for the honor.

The world has changed in the last 40 years. Attitudes, media, technology, money.

Oh well.

It was nice to read about Orr’s comments on his special night in Oshawa. A man of 60 now, but still publicly humble and gracious.

Maybe Sean Avery will be that way 30 years from now. But if so, he’s got a long way to go.

Friday, October 24, 2008

Why young athletes need a little guidance…

That fans pay for autographs is no surprise. The custom of promoters bringing in sports celebrities to draw and crowd and earn money by charging an entry fee and/or charging an autograph fee has been in place for years.

I remember waiting with a friend in my Dad’s car back in the mid 1960’s in Windsor, Ontario, across from Detroit, for probably two hours on a mid-week winter evening, at a Canadian Tire, I think it was.

The attraction was Bobby Hull. He and his Chicago Black Hawks were scheduled to play the Red Wings in Detroit the next night.

He met with people for hours in a long line, and when we finally went through at the end of the line, he spoke with my Dad about farming, and signed my friend’s puck. No charge.

Of course, Hull was paid by the store for his appearance, but there was no “extra” charge to the fans.

Things are a little different today, of course.

A recent Canadian Press story out of Edmonton reported that some Edmonton Oiler fans were upset that the team’s two young star attractions, Sam Gagner and Andrew Cogliano, both 19, were signing autographs at a local “show”, but for a fee.

The fee was charged by those organizing the event.

The CP story reported that the players had little to say when asked about the fee. According the report:

Cogliano said the signing was part of his contract with AJ Sportsworld, but declined to comment further after being told not to talk to media.

Gagner, looking at the table in front of him and slumping his shoulders when asked why they're charging fans, declined to answer.


As someone who has been an advisor to coaches and athletes for many years, the thing that I found surprising about the story was not that there was a fee involved (people can certainly decline to attend these events if they don’t like the idea of paying for autographs), but that the young athletes, according to the story, seemed unprepared to answer questions about the issue.

Just as it’s fair game to charge for autographs, it’s fair game to be asked questions about it.

If you’re old enough to earn close to a million dollars a year (soon to be much more than that), as these players earn, and old enough to sign a contract with a promotion company that charges a steep price for your signature, you’re also old enough to be prepared to address any related questions thoughtfully and honestly.

If these young athletes were indeed “told” not to talk with the media, the question is why?

And if they weren’t prepared to answer questions candidly and openly about their role in the event, perhaps they should not have agreed to participate.

Or, better still, someone (an agent, the team’s public relations staff—someone) should have helped prepare them for the reaction of the media, and the fans.

Media reports indicate the players did try to explain what happened a day later, but the damage had already been done. Not irreparable, of course, but unnecessary damage none the less.

No preparation and “No comment” is rarely, if ever, a good approach to building trust with your audience.

Monday, October 20, 2008

Gillick sets an unusual example in sharing credit

Often, the first thing new Coaches or General Manager’s do when they take over from a “fired” or displaced predecessor is directly - or subtly - comment on all the work that needs to be done to rebuild the organization.

By making this claim publicly in the first days of their administration (much like an incoming political party who claims that things are much worse than they feared when they took office and “saw the books”, therefore they can’t afford to do what they promised they would do during the election campaign), it sets the expectation bar so low that any progress is seen as major improvement under their watch.

So it was refreshing to hear Philadelphia Phillies General Manager Pat Gillick give credit to Ed Wade, his predecessor as GM of the National League pennant-winning Phillies. So often when a team succeeds, you don’t hear about the earlier Coaches or Managers who actually also helped build the squad’s success.

Gillick’s comments reinforce the notion I’ve long held about him.

More than 30 years ago, when I was a young nobody working in radio on the smallest station in the Toronto radio market, the Toronto Blue Jays were the new expansion team. The team, under ‘PR’ oriented President and General Manager Peter Bavasi, was very aware of building the team’s profile, even with small-time radio folks with no “influence” such as myself. I was able to interview, at length, all the names in the Toronto front office, including Bavasi, manager Roy Hartsfield and of course Gillick, who had moved over from the Yankees organization, if I remember correctly. Gillick, now 71, was then an up and coming baseball guy. He was approachable, smart and worth interviewing because he had something to say. He became GM in Toronto and built the Jays into a World Series Champion.

My work took me to other situations and I never stayed in touch with Gillick. But I also recall that, somewhere along the way, my eldest son, then in Grade 7, sent Gillick a letter asking some questions for a school project. Gillick actually wrote back with some comments. While he didn’t disclose any state secrets, it was no form letter and I was impressed with the fact the he actually took the time to respond to specific questions posed by a 12-year-old kid. Gillick would not have been doing this because he “knew” me. He didn’t. He was simply the kind of person who would take the time to write back to a kid.

Gillick has been one of those universally respected guys in major league baseball for 30 years. Ed Wade would be among those who could tell you why.

Wednesday, August 20, 2008

An unforgettable moment of character and sportsmanship

The following article, from ESPN.com some weeks ago, is a wonderful story which expresses a number of sentiments, including the adage, "actions speak louder than words".

The story speaks for itself, and stands as a seemingly rare but tremendously important example of genuine sportsmanship.

NOTE: The author of the piece, Graham Hays, offers the following sidebar in his piece to clarify the rule central to this incident: "As one of the umpires involved in the game between Central Washington and Western Oregon confirmed in an e-mail to ESPN.com, the rule in question was misinterpreted on the field after Tucholsky's injury and later clarified by the NCAA. According to page 105, rule 8.5.3.2 of the NCAA softball rule book, "If an injury to a batter-runner or runner prevents her from proceeding to an awarded base, the ball is dead and the substitution can be made. The substitute must legally touch all awarded or missed bases not previously touched."

===
Central Washington offers the ultimate act of sportsmanship
by Graham Hays

Western Oregon senior Sara Tucholsky had never hit a home run in her career. Central Washington senior Mallory Holtman was already her school's career leader in them. But when a twist of fate and a torn knee ligament brought them face to face with each other and face to face with the end of their playing days, they combined on a home run trot that celebrated the collective human spirit far more than individual athletic achievement.

Both schools compete as Division II softball programs in the Great Northwest Athletic Conference. Neither has ever reached the NCAA tournament at the Division II level. But when they arrived for Saturday's conference doubleheader at Central Washington's 300-seat stadium in Ellensburg, a small town 100 miles and a mountain range removed from Seattle, the hosts resided one game behind the visitors at the top of the conference standings. As was the case at dozens of other diamonds across the map, two largely anonymous groups prepared to play the most meaningful games of their seasons.

It was a typical Saturday of softball in April, right down to a few overzealous fans heckling an easy target, the diminutive Tucholsky, when she came to the plate in the top of the second inning of the second game with two runners on base and the game still scoreless after Western Oregon's 8-1 win in the first game of the afternoon.

"I just remember trying to block them out," Tucholsky said of the hecklers. "The first pitch I took, it was a strike. And then I really don't remember where the home run pitch was at all; [I] just remember hitting it, and I knew it was out."

A part-time starter in the outfield throughout her four years, Tucholsky had been caught in a numbers game this season on a deep roster that entered the weekend hitting better than .280 and having won nine games in a row. Prior to the pitch she sent over the center-field fence, she had just three hits in 34 at-bats this season. And in that respect, her hitting heroics would have made for a pleasing, if familiar, story line on their own: an unsung player steps up in one of her final games and lifts her team's postseason chances.

But it was what happened after an overly excited Tucholsky missed first base on her home run trot and reversed direction to tag the bag that proved unforgettable.

"Sara is small -- she's like 5-2, really tiny," Western Oregon coach Pam Knox said. "So you would never think that she would hit a home run. The score was 0-0, and Sara hit a shot over center field. And I'm coaching third and I'm high-fiving the other two runners that came by -- then all of a sudden, I look up, and I'm like, 'Where's Sara?' And I look over, and she's in a heap beyond first base."

While she was doubling back to tag first base, Tucholsky's right knee gave out. The two runners who had been on base already had crossed home plate, leaving her the only offensive player on the field of play, even as she lay crumpled in the dirt a few feet from first base and a long way from home plate. First-base coach Shannon Prochaska -- Tucholsky's teammate for three seasons and the only voice she later remembered hearing in the ensuing conversation -- checked to see whether she could crawl back to the base under her own power.

As Knox explained, "It went through my mind, I thought, 'If I touch her, she's going to kill me.' It's her only home run in four years. I didn't want to take that from her, but at the same time, I was worried about her."

Umpires confirmed that the only option available under the rules was to replace Tucholsky at first base with a pinch runner and have the hit recorded as a two-run single instead of a three-run home run. Any assistance from coaches or trainers while she was an active runner would result in an out. So without any choice, Knox prepared to make the substitution, taking both the run and the memory from Tucholsky.

"And right then," Knox said, "I heard, 'Excuse me, would it be OK if we carried her around and she touched each bag?'"

The voice belonged to Holtman, a four-year starter who owns just about every major offensive record there is to claim in Central Washington's record book. She also is staring down a pair of knee surgeries as soon as the season ends. Her knees ache after every game, but having already used a redshirt season earlier in her career, and ready to move on to graduate school and coaching at Central, she put the operations on hold so as to avoid missing any of her final season. Now, with her own opportunity for a first postseason appearance very much hinging on the outcome of the game -- her final game at home -- she stepped up to help a player she knew only as an opponent for four years.

"Honestly, it's one of those things that I hope anyone would do it for me," Holtman said. "She hit the ball over her fence. She's a senior; it's her last year. … I don't know, it's just one of those things I guess that maybe because compared to everyone on the field at the time, I had been playing longer and knew we could touch her, it was my idea first. But I think anyone who knew that we could touch her would have offered to do it, just because it's the right thing to do. She was obviously in agony."

Holtman and shortstop Liz Wallace lifted Tucholsky off the ground and supported her weight between them as they began a slow trip around the bases, stopping at each one so Tucholsky's left foot could secure her passage onward. Even with Tucholsky feeling the pain of what trainers subsequently came to believe was a torn ACL (she was scheduled for tests to confirm the injury on Monday), the surreal quality of perhaps the longest and most crowded home run trot in the game's history hit all three players.

"We all started to laugh at one point, I think when we touched the first base," Holtman said. "I don't know what it looked like to observers, but it was kind of funny because Liz and I were carrying her on both sides and we'd get to a base and gently, barely tap her left foot, and we'd all of a sudden start to get the giggles a little bit."

Accompanied by a standing ovation from the fans, they finally reached home plate and passed the home run hitter into the arms of her own teammates.

Then Holtman and Wallace returned to their positions and tried to win the game.

Hollywood would have a difficult time deciding how such a script should end, whether to leave Tucholsky's home run as the decisive blow or reward the selfless actions of her opponents. Reality has less room for such philosophical quandaries. Central Washington did rally for two runs in the bottom of the second -- runs that might have tied the game had Knox been forced to replace Tucholsky -- but Western Oregon held on for a 4-2 win.

But unlike a movie, the credits didn't roll after the final out, and the story that continues has little to do with those final scores.

"It kept everything in perspective and the fact that we're never bigger than the game," Knox said of the experience. "It was such a lesson that we learned -- that it's not all about winning. And we forget that, because as coaches, we're always trying to get to the top. We forget that. But I will never, ever forget this moment. It's changed me, and I'm sure it's changed my players."

For her part, Holtman seems not altogether sure what all the fuss is about. She seems to genuinely believe that any player in her position on any field on any day would have done the same thing. Which helps explains why it did happen on that day and on that field.

And she appreciates the knowledge that while the results of Saturday's game and her senior season soon will fade into the dust and depth of old media guides and Internet archives, the story of what happened in her final game at home will live on far longer.

"I think that happening on Senior Day, it showed the character of our team," Holtman said. "Because granted I thought of it, but everyone else would have done it. It's something people will talk about for Senior Day. They won't talk about who got hits and what happened and who won; they'll talk about that. And it's kind of a nice way to go out, because it shows what our program is about and the kind of people we have here."
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http://sports.espn.go.com/ncaa/columns/story?id=3372631

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http://search.espn.go.com/graham-hays/