Prospect Communications Inc. (est. 1999) is an industry-leading full-service provider of strategic communications, issues management and media services for all domains of the professional and amateur sports worlds. Michael Langlois is the founder of Prospect Communications. In the communications field since 1976. Michael has established an outstanding reputation as a top independent issues management and communication skills consultant and provider of high-level strategic counsel in both the sports world and corporate sphere. This blogspace is home to Michael’s ongoing commentary regarding the intricate relationship between communications, issues management, the media, and the world of professional and amateur sports.

Tuesday, August 10, 2010

Former BP boss: honest or clued out?

We are all aware that the BP oil spill off the Gulf coast has created one of the most significant environmental disasters in history.

The true impact on animal life and the broader environment—and to thousands of families and individuals—is incalculable.

Outgoing BP CEO Tony Hayward has made many public statements since the incident became public. Perhaps none has registered as poorly as the statement some weeks ago that he “just wanted to get his life back”.

Now, it’s often too easy to criticize those facing media/public scrutiny when they say something that may not have been the wisest thing to say. And it’s natural that a senior executive under duress would want his life to return to “normal”.

But from a communications perspective—and simply from a human compassion perspective—a CEO who makes millions of dollars a year working for a company that makes more money than most people can imagine generates little public sympathy under the best of circumstances.

It’s likely Hayward evoked little but disdain with his comment, given that so many helpless people were impacted terribly by his company’s failings. Not to mention the wildlife and the broader environmental impact which will be felt for years.

Just like professional athletes sometimes become disconnected from everyday people once they start to acquire wealth and fame, corporate executives have long been in a situation where they just don’t seem to “get it”. Their incomes, their stock options and absurd golden parachutes create, it seems, a lifestyle that too often makes them unconcerned with the welfare of others.

The philanthropic efforts of individuals such as Warren Buffet and Bill Gates should be not ignored, but many other business “leaders” fail the true responsibility test.

Many would put BP’s actions before and during the crisis in that category—and their outgoing boss’ comments, as well.